Donwloading from suunto zoop

[Erick Mezzoni]

Ok jef thanks again i will donwload it again and send you the log file
El 11/02/2014 09:37, "Jef Driesen" <jef at libdivecomputer.org> escribió:

> On 2014-02-11 14:32, Erick Mezzoni wrote:
>
>> El 11/02/2014 05:32, "Jef Driesen" <jef at libdivecomputer.org> escribió:
>>
>>> On 2014-02-10 17:47, Erick Mezzoni wrote:
>>>
>>>  I was using subsurface perfectly but since yesterday I´m having this
>>>> problem. When I plug the zoop to the interface and press donwload in the
>>>> software the process start but its´n show anything in subsurface.
>>>>
>>>>
>>> According to the logfile, the download was successful. Normally you
>>> should
>>> see an error message if there is some error. So I suspect there is
>>> something else wrong.
>>>
>>> Are you aware of the fact that if you enable the "libdivecomputer memory
>>> dump" option, no dives will be imported? This option is only needed for
>>> diagnostic purposes and should remain disabled for downloading dives.
>>>
>>
>> Thanks jef. Actually I've never click the dump check I just did it to send
>> the attach how its said in the user manual. But I was trying in differents
>> Pcs and it isnt show the dives.
>> What else can I do. If you said that the download was succesfull I dont
>> know what else to do.
>>
>
> In that case, it must be something else. At first sight, I don't see
> anything wrong with your data. There appears to be 83 dives inside. I
> suspect the download is successful, but for some reason the dives don't get
> imported. Possible reasons are:
>
> You already have a dive in your logbook with a timestamp that is more
> recent than the most recent dive in the zoop. In that case subsurface will
> assume it already has all dives and abort the download. There is an option
> to force downloading all dives that may help.
>
> If there is an error parsing one or more dives, they will not be imported
> by subsurface. I think this is unlikely because I didn't notice any parsing
> problems with your data, but you never know. (Data corruption during a
> download is not impossible, although in theory that should be detected with
> the checksums.)
>
> Can you try to download again but with the "libdivecomputer logfile"
> option enabled. Afterwards, send me this logfile. Then I can see exactly
> what happened during the download.
>
> Jef
>
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