Problems downloading from DC

Dazed_75 lthielster at
Thu Jan 16 22:13:10 UTC 2014

Using the same DC (Aeris XR-2), Subsurface 3.1, on a Lenovo X220 running
Ubuntu 12.10 the same as last year, I am unable to download from the DC.  I
get an Unable to Connect message.  That did not happen last year.

I built Subsurface 4.0.2 and installed it on an Ubuntu 13.10 running in
VirtualBox.  I also did that in a separate machine running Ubuntu 12.10.  I
get the same message there.  In all cases, dmesg show the dc connecting and
disconnecting (when I pull the plug):
[49052.476816] usb 2-1.1: new full-speed USB device number 4 using ehci-pci
[49052.575257] usb 2-1.1: New USB device found, idVendor=0403,
[49052.575263] usb 2-1.1: New USB device strings: Mfr=1, Product=2,
[49052.575267] usb 2-1.1: Product: 2002 Design,Inc. USB
[49052.575271] usb 2-1.1: Manufacturer: 2002 Design,Inc
[49052.575274] usb 2-1.1: SerialNumber: 20030001
[49052.713052] usbcore: registered new interface driver usbserial
[49052.713066] usbcore: registered new interface driver usbserial_generic
[49052.713077] usbserial: USB Serial support registered for generic
[49052.726044] usbcore: registered new interface driver ftdi_sio
[49052.726056] usbserial: USB Serial support registered for FTDI USB Serial
[49052.726158] ftdi_sio 2-1.1:1.0: FTDI USB Serial Device converter detected
[49052.726190] usb 2-1.1: Detected FT232BM
[49052.726192] usb 2-1.1: Number of endpoints 2
[49052.726195] usb 2-1.1: Endpoint 1 MaxPacketSize 64
[49052.726197] usb 2-1.1: Endpoint 2 MaxPacketSize 64
[49052.726200] usb 2-1.1: Setting MaxPacketSize 64
[49052.726499] usb 2-1.1: FTDI USB Serial Device converter now attached to
[49218.822824] ftdi_sio ttyUSB0: FTDI USB Serial Device converter now
disconnected from ttyUSB0
[49218.822852] ftdi_sio 2-1.1:1.0: device disconnected
[49435.618185] usb 2-1.1: USB disconnect, device number 4

As I leave for my next trip in 24 hours, I tried installing the Windows
version in Win7 Pro.  The the import from DC seems to work but shows
nothing in the log unless ther was a dive there previously similar to trac
rpt #426 which sounds the same but for a Suunto.

I also noted that if I load my 782 dives from the previous larry.xml and
the delete dives 779, 780, and 781 collected from the same DC last year,
importing from the DC seems only imports 2 of the dives.

I find it a shame that I have to resort to Windows for anything, but I
guess I have no choice for this trip.  BTW, the UI for this is MUCH cleaner
in Windows than in Linux (maybe due to how devices are enumerated even when
not present).

Help would be appreciated.

Dazed_75 a.k.a. Larry

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