Cannot download dives on Win 10

[Dirk Hohndel]

You don't have the drivers for the cable installed.

/D

> On Nov 30, 2015, at 9:23 PM, Gobbledegeek <gobbledegeek at gmail.com> wrote:
> 
> Hi Folks
> 
> Yes you are correct, DG03 does not have Bluetooth. But that is the default device selected on OSX. The only other device I see in the drop down is tty.Bluetooth.Modem.  On Win 10 The device drop down is empty.
> 
> Yes I am using the cable that came with the DC.
> 
> Rahul
> 
> On Mon, Nov 30, 2015 at 10:35 AM, Rick Walsh <rickmwalsh at gmail.com <mailto:rickmwalsh at gmail.com>> wrote:
> 
> On 30 Nov 2015 3:59 pm, "Dirk Hohndel" <dirk at hohndel.org <mailto:dirk at hohndel.org>> wrote:
> >
> > On Mon, Nov 30, 2015 at 09:51:35AM +0530, Gobbledegeek wrote:
> > > Following my earlier post regarding problems in downloading dives on OSX, I
> > > am now trying to do the same on a windows 10 machine and having the same
> > > problem.
> > > I get the error "Insufficient privileges to open Hollis DG03". The device
> > > or mount point is an empty string.
> > >
> > > What can we do to make  SubSurface troublefree after a default installation
> > > without tinkering with the OS?
> >
> > No idea. Bluetooth is a pain in the rear and I don't think anyone had
> > tested with a DG03 before - I didn't even realize it was BT enabled.
> 
> I think that's where the problem is.  I have a dg03 and it definitely does not have Bluetooth.
> 
> Gobbledegeek, do you have the download cable? On Windows it should show up as a COM port.  I'm not sure about OSX.
> 
> Rick
> 
> 
> 
> 
> -- 
> --G0bbleDeGeek

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