Probleme to download dive log

Anton Lundin glance at
Sun Apr 23 13:22:40 PDT 2017

On 22 April, 2017 - Raph wrote:

> Hi,
> I am Raphaël from France, and I have some problem to recover the dive log from
> my computer.
> The computer is a Nemo Wide from Mares.
> When I try to download my dive log, a box open indicating "Unable to open the
> computer due to lack of permission" (in French: "privilèges insuffisant pour
> ouvrir le périphérique COM15 Mares").
> I thouroughly read your instructions and FAQ regarding how to download dive log
> (including Appendix A & B) but was unable to solve the problem.
> It's not so much a big deal since I download my log with Dive organizer from
> Mares and then I export the dives and import them in Subsurface, but, well...
> why doing complicated when it can be done simply?!
> So, sorry to bother you with this guys but... could you help me please?
> So far, I only have 10 dives in my computer.
> Thanks for your answer,
> Raphaël
> PS: sorry but I can't find the file subsurface.bin, even when I clicck on the
> option "show the hidden files"...!

When reading the log file, It says that the dive computer doesn't answer
to the commands sent to it.

It's hard to say why, especially when it works with Dive organizer.

I'd suggest you double check the contacts and settings.


Anton Lundin	+46702-161604

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