QtLocation map updates

[Lubomir I. Ivanov]

On 1 August 2017 at 18:34, Dirk Hohndel <dirk at hohndel.org> wrote:
>
> On Aug 1, 2017, at 5:57 AM, Robert Helling <helling at atdotde.de> wrote:
>
> Hi,
>
> On 1. Aug 2017, at 13:07, Lubomir I. Ivanov <neolit123 at gmail.com> wrote:
>
> apparently, ESRI is one of those companies which employ thousands of
> people worldwide, but there is no easy way to report a bug in their
> solutions.
> people not responding to email contributes to that.
>
> that's usually a good sign that one needs to move away from product X.
>
>
> I have the impression that this is a German company in the end. If you give
> me some details about what to report I could try to get somebody on the
> phone.
>
>
> ESRI is a US company, privately owned and insanely big. Almost every
> GIS solution in the Western world is based on their technology. Basically
> every national, state, and local government in the Western world is a
> customer, as are most companies involved with geo information. I know
> a bit about them through my wife's former job (she's a GIS analyst by
> training). If you aren't a large customer it can be really hard to get their
> attention.
>

i got this email back from the Belgium branch.

> Dear M. Ivanov,
>
> Unfortunately you have to go through your local ESRI distributor to report a
> bug to ESRI's developpers. You cannot do it directly, or they would spend
> their days managing their emails instead of working on improving products.
> If you are an ESRI BeLux customer or if you/your organization is located in
> Belgium or Luxemburg, then I can log a bug report with you. If not, I would
> advise you to contact again another local ESRI distributor. Use  this web
> page for contact details: http://support.esri.com/en/contact-tech-support
> I wish you good luck with your software development.

my local distributor is not responding.

it seems that users from the US get better (special) support here:
http://support.esri.com/en/contact-tech-support

lubomir
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