RATIO iX3M DEEP computers compatibility and connection/configuration problem

Gregory Sin uranicus at gmail.com
Sat Aug 19 03:44:41 PDT 2017


In my case it just crashes.. I mean that version.
Mac data is in the file.

On 19 Aug, 2017, at 18:00, Benjamin <nystire at gmail.com> wrote:

> So, after a few trials, I'm getting the following in the subsurface.log file:
> INFO: Open: name=00:13:43:0C:56:29
> 
> ERROR: Failed to open the serial port. [in ../../src/shearwater_common.c:46 (shearwater_common_open)]
> 
> Currently running Macos 10.13 Beta (17A344b) (updated since my last email). Running Subsurface 4.6.4-709-gd77de11a1d2e from the "test" folder on the offical download site.
> 
> When using the latest version from the git server, compiling against Qt 5.9.1 using the -build-deps switch, I get the exact same error in the log file.
> 
> I'm lost as to how to proceed from here :(
> 
> 
> 
> Benjamin
> 
> 
> On 18 August 2017 at 09:32, Benjamin <nystire at gmail.com> wrote:
> Good morning
> I just checked with the latest version in test (709), and on Macos version 10.13 Beta (17A330h), I still get the "Insufficient permissions" when trying to download from my Petrel 2.
> I'll do another download with a log later on today and hopefully will be able to say something slightly more useful thanmy current "I can't see what is wrong"
> Benjamin
> 
> On 18 August 2017 at 03:04, Gregory Sin <uranicus at gmail.com> wrote:
> Dear Robert,
> 
> I tried last version Subsurface-4.6.4-709-gd77de11a1d2e , but it crashes on startup, see screen attached.
> Was no such things with 4.6.4 release.
> 
> Can you help?  Please.
> 
> thanks
> Gregory
> 
> On 16 Aug, 2017, at 16:32, Robert Helling <helling at atdotde.de> wrote:
> 
>> Gregory,
>> 
>>> On 16. Aug 2017, at 10:15, Gregory Sin <uranicus at gmail.com> wrote:
>>> 
>>> Dear Miika, gentlemen
>>> 
>>> Actually here is 2 problems.
>>> One is no connectivity with DEEP (via BT or USB) and second is lack of configuration functionality for iX3M computers.
>>> 
>>> May be I can start from main problem- connectivity.
>>> 
>>> Mac 10.9.5
>>> iX3M DEEP Gps APOS 4.0.26/013 (works well with Ratio SW via USB).
>>> 
>>> CONNECTIVITY
>>> 
>>> Perhaps screens saying more than words.
>>> In case of BT, Mac and DEEP are paired and connected.
>>> In case of USB you can see USB0 interface availability.
>>> Of course computer is in PC mode and showing CONNECTED in case of BT.
>> 
>> The problem is that the error message about „Insufficient privileges“ actually only means „there is a problem, I cannot talk to the device“. But we recently fixed some problems regarding BT connectivity on Macs (which at least solved a problem for my mac talking to an OSTC), so unless you are already doing that, you should try with the latest version from http://subsurface-divelog.org/downloads/test/
>> 
>>> 
>>> CONFIGURATION
>>> 
>>> To my understanding this feature not yet implemented?
>>> At least computer is not visible (USB/BT) on that screen.
>>> Any attempt to press CONNECT button returned w/o any reaction.
>>> 
>>> Last week I was asking if SS and RATIO can be used together, I think Robert said it is ok.
>>> Appreciate if you may guide me what went wrong on my side. I will follow.
>>> 
>>> Please accept my thanks for your kind effort and time.
>> 
>> Indeed, configuring dive computers in Subsurface is so far only implemented for OSTCs and Suuntos (as you can see from the device selection on the left).
>> 
>> Best
>> Robert
>> 
> 
> 
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> 
> 

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