RATIO iX3M DEEP computers compatibility and connection/configuration problem

[Jef Driesen]

Greg,

I suspect the correct port should be /dev/tty.usbserial-DN02DP66. The 
others are certainly not the correct for usb-serial adapters on Mac.

In one of the screenshots, you have selected a model from the iDive 
series. That won't work with a model from the iX3M series. This is one 
of the cases where the actual model matters because there is a small but 
important difference in the communication protocol! (You can still 
choose any model from the iX3M series).

Support for the APOS4 firmware was added a few months ago, so I don't 
think that's the problem here. (Unless you are using a subsurface build 
where this change wasn't included yet.)

To find out what goes wrong, you'll need to enable the libdivecomputer 
logfile checkbox. Without the logfile, we have no idea where exactly it 
goes wrong. Screenshots are useless because they don't give the 
low-level detailed info.

Jef

On 2017-08-21 15:57, Gregory Sin wrote:
> Dear Dirk,
> 
> Sorry for confusion.. perhaps its a bit complicated :)
> 
> To my understanding, issue with Os 10.9.5 is closed.
> SubSurface has compatibility only 10.10 and above.
> 
> Today I did one more testing of iDive and iX3M on 10.12.6
> Please find fresh screens attached.
> 
> One DC run “old” OS which is 4.0.9 and another DC run
> updated/“new” OS which is 4.0.26.
> Reason why I put this info up, because I’ve heard some rumors that
> with latest update Ratio changed something in protocol.
> By using same DC with different OS Im just trying to eliminate that
> possible com-protocol issue.
> 
> Both DCs tested via USB not BT. I also deleted BT pairing to make
> experiment more clean.
> Both DCs were READY and shows DATA upon attempt of import or
> configuration setup.
> Both DCs have no data (no log yet).
> SubSurf showed: usbserial-DN02DP66 port for both DC equally.
> Both attempts of download showed Error Data import error.
> 
> Not sure, but may be its a good idea for time being to skip that DC
> configuration feature because it is obviously not ready yet and focus
> on importing data.
> At least SubSurf may import data from DC log.
> 
> Screens are enclosed.
> Please guide me how I can help more.
> 
> Remain at your disposal.
> Greg
> 
> On 21 Aug, 2017, at 20:36, Dirk Hohndel <dirk at hohndel.org> wrote:
> 
>>> It is also cant see USB unless you purposely put USB0 in the port
>>> settings.
>> 
>> So if you put USB0 it works, but with /dev/tty.USB0 it doesn't? I'm
>> confused.
>> 
>>> I tried iDive with old OS and iX3M with new.
>> 
>> I don't understand, I thought the old OS (10.9) didn't allow you to
>> run the new Subsurface build at all?
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