Problems with Perdix

Dirk Hohndel dirk at
Sun May 21 12:44:38 PDT 2017

The Perdix AI is currently not supported, nor are the latest version of the Perdix. Both only support Bluetooth LE which Subsurface currently isn't able to connect to.

This is covered in our FAQ: <>


> On May 21, 2017, at 10:29 AM, edc inspect <erik at> wrote:
> Hi Team.
> I’ve been having quite a time with downloading logs from Shearwater Perdix.  I struggled with a standard Perdix, now have an AI version and haven’t been successful at all.
> Just to note, the download to the Shearwater apps and desktops work flawlessly with both.
> I figured out that with the standard version I had to assign a port name (COM 4) to the Bluetooth connection.  Not needed with Shearwater software.  But that doesn’t work with the AI version.  I tried to use the Bluetooth connect in the download screen and it says there is insufficient privilege.  When using COM4 with the AI version it locks up the program.  I have to use the end task from task manager to force it down.
> Using WIN 10 on two separate machines, a standard desktop PC and a MS Surface tablet.
> Any help appreciated.
> Erik Coplin
> _______________________________________________
> subsurface mailing list
> subsurface at <mailto:subsurface at>
> <>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <>

More information about the subsurface mailing list