Subsurface 4.7.6 Not Starting On OS X 10.9.5
Charles Hochhauser
chochhau at gmail.com
Tue Jan 9 09:04:52 PST 2018
Hi Jan:
This may be the same defect, I am unable to get the workaround to work so
it is hard to confirm.
Regards,
Charles
On Tue, Jan 9, 2018 at 11:23 AM, Jan Mulder <jlmulder at xs4all.nl> wrote:
> Not sure it is related to your case but see:
>
> https://github.com/Subsurface-divelog/subsurface/issues/1002
>
> There is a bug in 4,7,6 that might explain your issue. In the 1002 github
> issue is the following workaround:
>
> When going to the "remote Bluetooth device selection" screen first,
> selecting the DC and save it, and then back at the download screen, the
> download succeeds. Or just manually type in the BT address without the name
> padding.
>
> --jan
>
>
>
> On 09-01-18 17:11, Charles Hochhauser wrote:
>
>> Hi Dirk:
>>
>> I hate to be a pain but I am having an issue importing dives from my
>> Shearwater computers. The attempted import documented below is a Petrel
>> (model 1) from which I have no trouble importing into Shearwater Desktop.
>> I am running Subsurface 4.7.6 which I installed this week on a Macbook Pro
>> Mid 2009 with Mac OS X 10.11.6 (El Capitan), all patches are installed.
>>
>> Here is a screenshot of the error message along with the import
>> parameters:
>>
>>
>>
>> The contents of the log file are below, it is also attached:
>>
>> Subsurface: v4.7.6, built with libdivecomputer
>> v0.7.0-devel-Subsurface-branch
>> (8ae735a4d70307ebe2a42d315697f02ce71dbe88)
>> ERROR: Failed to open the serial port. [in
>> /Users/hohndel/src/subsurface/libdivecomputer/src/shearwater
>> _common.c:46
>> (shearwater_common_open)]
>>
>>
>> I have been able to import dives from my Oceanic VT4 via its USB cable
>> into Subsurface without any issue. I also have a Shearwater Perdix which
>> uses Low Energy Bluetooth so I have to use the dongle that came with the
>> Perdix. I was able to get the Perdix to connect 1 time but have not had
>> any luck connecting after that.
>>
>> Please let me know what I am doing wrong.
>>
>> Thank you,
>>
>> Charles
>>
>>
>> On Mon, Jan 8, 2018 at 1:04 PM, Dirk Hohndel <dirk at hohndel.org <mailto:
>> dirk at hohndel.org>> wrote:
>>
>> No, you didn't.
>>
>> Thanks for pointing this out, I just fixed our website to no longer
>> claim that MacOS 10.9 (and to my surprise in some outdated
>> translations, 10.7) are supported.
>>
>> /D
>>
>> On Jan 8, 2018, at 9:54 AM, Charles Hochhauser <chochhau at gmail.com
>>> <mailto:chochhau at gmail.com>> wrote:
>>>
>>> Or I misread the requirements.
>>>
>>> Charles
>>>
>>> On Mon, Jan 8, 2018 at 12:21 PM, Dirk Hohndel <dirk at hohndel.org
>>> <mailto:dirk at hohndel.org>> wrote:
>>>
>>> Oops, do we have the wrong info on the web?
>>> I'll take a look. Sorry about that
>>>
>>> /D
>>>
>>>
>>> On January 8, 2018 8:56:01 AM PST, Charles Hochhauser
>>> <chochhau at gmail.com <mailto:chochhau at gmail.com>> wrote:
>>>
>>> Hi Dirk:
>>>
>>> I appreciate you getting back to me. I upgraded to the
>>> highest OS X this Macbook will support, 10.11.6, this
>>> morning and Subsurface came up. You may want to update
>>> the Subsurface minimum requirements for Mac OS X.
>>>
>>> Thank you,
>>>
>>> Charles
>>>
>>> On Mon, Jan 8, 2018 at 10:39 AM, Dirk Hohndel
>>> <dirk at hohndel.org <mailto:dirk at hohndel.org>> wrote:
>>>
>>> Apple makes it really hard to support older versions
>>> of MacOS. Even though 10.10 has only been available
>>> for a little over three years, some of the underlying
>>> libraries that we rely on no longer work with 10.9 and
>>> earlier.
>>>
>>> Subsurface 4.6.4 worked on older versions of MacOS
>>> (10.8 & 10.9), but the 4.7 series all require 10.10 or
>>> newer.
>>>
>>> /D
>>>
>>> On Jan 7, 2018, at 1:44 PM, Charles Hochhauser
>>>> <chochhau at gmail.com <mailto:chochhau at gmail.com>> wrote:
>>>>
>>>> Hi All:
>>>>
>>>> I am new to Subsurface. I recently downloaded
>>>> version 4.7.6 and tried to run Subsurface for the
>>>> very first time. I have a Macbook Pro with OS X
>>>> 10.9.5. My understanding is that Subsurface should
>>>> run on MAC OS 10.9 and newer.
>>>>
>>>> When I start Subsurface a popup with the following
>>>> message appears:
>>>>
>>>> *Subsurface cannot be opened because of a problem. *
>>>>
>>>> Check with the developer to make sure Subsurface
>>>> works with this version of OS X. You may need to
>>>> reinstall the application. Be sure to install any
>>>> available updates for the application and OS X.
>>>>
>>>> Click Report to see more detailed information and
>>>> send a report to Apple.
>>>>
>>>>
>>>> OS X is patched up to date. Please tell me what I am
>>>> doing wrong or how to correct/get around this error.
>>>>
>>>> Thank you,
>>>>
>>>> Charles
>>>>
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>>>> og.org/cgi-bin/mailman/listinfo/subsurface>
>>>>
>>>
>>>
>>>
>>> -- from my phone.
>>>
>>>
>>>
>>
>>
>>
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>>
>
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