Product / vendor on mobile download

[Dirk Hohndel]

> On Jun 21, 2018, at 3:36 PM, Thomas Fänge <thomas.fange at gmail.com> wrote:
> 
> Hi Dirk,
> 
> No, I have not been able to use OTG with my phones and Subsurface before (Mares was not enabled back then), but when I tried I got the same problem (same error log) as others using other DC which had worked before.

Ah - that's the confusion.
We think the Mares BlueLink Pro adapter might work (still looking for more information from testers), but we don't believe that the Silicon Labs cable will work with the current version. Sorry for the confusion there :-(
 
> But - if I try with other programs (like DiveMate), it can find and download from the Puck (so the phone, cable, and Android version I have works with OTG and Mares, but not Subsurface on the same phone/tablet ...).

Yes, that's because they access devices differently than we do. This is something that we want to add, but so far no developer with the right skill set has had the time AND motivation to implement the missing code.

/D