cloud wont sync to mobile

Dirk Hohndel dirk at hohndel.org
Thu Aug 29 09:37:17 PDT 2019


Excellent news. Thanks for letting us know

/D

> On Aug 29, 2019, at 9:32 AM, Stephen Buchan <swbuchan at gmail.com> wrote:
> 
> Hi Dirk,
> 
> All sorted now. I changed the password and tried again and it worked
> 
> On Thu, 29 Aug 2019, 17:19 Dirk Hohndel, <dirk at hohndel.org <mailto:dirk at hohndel.org>> wrote:
> 
> > On Aug 28, 2019, at 2:43 PM, Stephen Buchan <swbuchan at gmail.com <mailto:swbuchan at gmail.com>> wrote:
> > 
> > Hi, I have got my dives to transfer from dive computer to subsurface on my pc. I have uploaded them to the cloud but cant get them to download to the subsurface mobile phone app. when connected to subsurface on mobile it says Credentials Verified. when I try to manually sync with the cloud its says successful sync and then downloading dives but when it finishes there are no dives in the dive list? any thoughts?
> 
> Can you initiate such a manual sync and after that go to the About page in the mobile app, copy the logs by tapping on the button and then pasting them into an email?
> 
> Thanks
> 
> /D
> 

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