Issue with downloading to new android tablet

John Smith noseygit at hotmail.com
Mon May 20 14:04:43 PDT 2019


I've just bought a new android tablet running Oreo and I can't download my data onto it.

I downloaded the latest beta via the play store and entered my cloud details like normal.

It starts to download from the cloud,counting up to somewhere over 45/60 but then hangs. If I leave it long enough, I finally get an error message but no data.

This is from the logs

---------- subsurface.log ----------
Empty filename passed to function
"0.009: Failed to open logfile /storage/emulated/0/subsurface.log at Mon May 20 21:35:05 2019 error: Permission denied"
"0.009: Failed to open logfile /storage/emulated/0/Documents/subsurface.log at Mon May 20 21:35:05 2019 error: No such file or directory"
"0.010: Successfully opened logfile /storage/emulated/0/Android/data/org.subsurfacedivelog.mobile/files/Documents/subsurface.log at Mon May 20 21:35:05 2019"
"0.011: Starting Subsurface-mobile:2.1.6(4.8.4.577):Android  (8.1):arm:en-GB"
"0.011: built with libdivecomputer v0.7.0-devel-Subsurface-NG (1194585595f7a26f3ec7f96b5ad6e8f689a70258)"
"0.011: built with Qt Version 5.12.0, runtime from Qt Version 5.12.0"
"0.011: built with libgit2 0.26.0"
BTDiscoveryReDiscover: localBtDevice.isValid() true
"BTDiscoveryReDiscover: localDevice Lenovo Tab M10 is powered on, starting discovery"
paired BT classic device type 1 with address "40:A1:08:15:80:B2"
Found new device: "Lenovo Smart Dock 1580B2" "40:A1:08:15:80:B2"
Not recognized as dive computer
Paired = "Lenovo Smart Dock 1580B2" "40:A1:08:15:80:B2"
"Created position source android"
"0.031: Created position source android"
"Set GPS service update interval to 300 s"
"0.031: Set GPS service update interval to 300 s"
"0.031: location service is available"
qrc:/org/kde/kirigami/Page.qml:276:5: QML Loader: Binding loop detected for property "active"
QQmlExpression: Expression qrc:/qml/DownloadFromDiveComputer.qml:334:5 depends on non-NOTIFYable properties:
    QMLManager::DC_forceDownload
Model size of -1 is less than 0
"1.409: Synchronising data file"
"1.412: Unable to look up revision 'noseygit at hotmail.com'"
"1.413: Unable to look up revision 'noseygit at hotmail.com'"
"1.413: loading dives from cache failed -1"
"1.417: have cloud credentials, but still needs PIN"
"1.421: have cloud credentials, trying to connect"
"1.422: Have credentials, let's see if they are valid"
"1.992: AppState changed to active with save ongoing and no unsaved changes"
Completed connection with cloud storage backend, response "[OK]"
checkPendingIntents
Using the following font: Roboto at 16pt with mobile_scale: 1
qqwindow devicePixelRatio 1.5 1.5
Supported dive computers:
"Aeris: 500 AI (SERIAL), A300 (SERIAL), A300 AI (SERIAL), A300CS (SERIAL), Atmos 2 (SERIAL), Atmos AI (SERIAL), Atmos AI 2 (SERIAL), Compumask (SERIAL), Elite (SERIAL), Elite T3 (SERIAL), Epic (SERIAL), F10 (SERIAL), F11 (SERIAL), Manta (SERIAL), XR-1 NX (SERIAL), XR-2 (SERIAL)"
"Aqualung: i200 (SERIAL), i300 (SERIAL), i300C (SERIAL, BLE), i450T (SERIAL), i550 (SERIAL), i750TC (SERIAL, BT), i770R (SERIAL, BLE)"
"Atomic Aquatics: Cobalt (USB), Cobalt 2 (USB)"
"Beuchat: Mundial 2 (SERIAL), Mundial 3 (SERIAL), Voyager 2G (SERIAL)"
"Cochran: Commander I (SERIAL), Commander II (SERIAL), Commander TM (SERIAL), EMC-14 (SERIAL), EMC-16 (SERIAL), EMC-20H (SERIAL)"
"Cressi: Drake (SERIAL), Giotto (SERIAL), Leonardo (SERIAL), Newton (SERIAL)"
"Garmin: Descent Mk1 (USBSTORAGE)"
"Genesis: React Pro (SERIAL), React Pro White (SERIAL)"
"Heinrichs Weikamp: Frog (SERIAL, BT), OSTC (SERIAL), OSTC 2 (SERIAL, BT, BLE), OSTC 2 TR (SERIAL, BT, BLE), OSTC 2C (SERIAL), OSTC 2N (SERIAL), OSTC 3 (SERIAL), OSTC 4 (SERIAL, BT, BLE), OSTC Mk2 (SERIAL), OSTC Plus (SERIAL, BT, BLE), OSTC Sport (SERIAL, BT, BLE), OSTC cR (SERIAL)"
"Hollis: DG02 (SERIAL), DG03 (SERIAL), TX1 (SERIAL)"
"Mares: Puck Pro (SERIAL, BLE), Quad (SERIAL, BLE), Quad Air (SERIAL, BLE), Smart (SERIAL, BLE), Smart Air (SERIAL, BLE), Smart Apnea (SERIAL, BLE)"
"Oceanic: Atom 1.0 (SERIAL), Atom 2.0 (SERIAL), Atom 3.0 (SERIAL), Atom 3.1 (SERIAL), Datamask (SERIAL), F10 (SERIAL), F11 (SERIAL), Geo (SERIAL), Geo 2.0 (SERIAL), OC1 (SERIAL), OCS (SERIAL), OCi (SERIAL), Pro Plus 2 (SERIAL), Pro Plus 2.1 (SERIAL), Pro Plus 3 (SERIAL), Pro Plus X (SERIAL, BLE), VT 4.1 (SERIAL), VT Pro (SERIAL), VT3 (SERIAL), VT4 (SERIAL), VTX (SERIAL), Veo 1.0 (SERIAL), Veo 180 (SERIAL), Veo 2.0 (SERIAL), Veo 200 (SERIAL), Veo 250 (SERIAL), Veo 3.0 (SERIAL), Versa Pro (SERIAL)"
"Scubapro: Aladin H Matrix (BLE), Aladin Sport Matrix (BLE), Aladin Square (USBHID), G2 (USBHID, BLE), G2 Console (USBHID, BLE), G2 HUD (USBHID, BLE)"
"Seemann: XP5 (SERIAL)"
"Shearwater: Nerd (SERIAL, BT), Nerd 2 (BLE), Perdix (SERIAL, BT, BLE), Perdix AI (BLE), Petrel (SERIAL, BT), Petrel 2 (SERIAL, BT, BLE), Predator (SERIAL, BT), Teric (BLE)"
"Sherwood: Amphos (SERIAL), Amphos Air (SERIAL), Insight (SERIAL), Insight 2 (SERIAL), Vision (SERIAL), Wisdom (SERIAL), Wisdom 2 (SERIAL), Wisdom 3 (SERIAL)"
"Subgear: XP-Air (SERIAL)"
"Suunto: Cobra (SERIAL), Cobra 2 (SERIAL), Cobra 3 (SERIAL), D3 (SERIAL), D4 (SERIAL), D4f (SERIAL), D4i (SERIAL), D5 (USBHID, BLE), D6 (SERIAL), D6i (SERIAL), D9 (SERIAL), D9tx (SERIAL), DX (SERIAL), EON Core (USBHID, BLE), EON Steel (USBHID, BLE), Eon (SERIAL), Gekko (SERIAL), HelO2 (SERIAL), Mosquito (SERIAL), Solution (SERIAL), Solution Alpha (SERIAL), Solution Nitrox (SERIAL), Spyder (SERIAL), Stinger (SERIAL), Vyper (SERIAL), Vyper 2 (SERIAL), Vyper Air (SERIAL), Vyper Novo (SERIAL), Vytec (SERIAL), Zoop (SERIAL), Zoop Novo (SERIAL)"
"Tecdiving: DiveComputer.eu<http://DiveComputer.eu> (SERIAL, BT)"
"Tusa: Element II (IQ-750) (SERIAL), Zen (IQ-900) (SERIAL), Zen Air (IQ-950) (SERIAL)"
"Uwatec: Aladin Air Twin (SERIAL), Aladin Air Z (SERIAL), Aladin Air Z Nitrox (SERIAL), Aladin Air Z O2 (SERIAL), Aladin Pro (SERIAL), Aladin Pro Ultra (SERIAL), Aladin Sport Plus (SERIAL), Memomouse (SERIAL)"
qqwindow screen has ldpi/pdpi 72 214.114
"4.274: Synchronising data file"
"4.289: Sync with cloud storage"
qrc:/org/kde/kirigami/GlobalDrawer.qml:258: TypeError: Cannot read property 'length' of undefined
qrc:/org/kde/kirigami/GlobalDrawer.qml:293: TypeError: Cannot read property 'length' of undefined
qrc:/org/kde/kirigami/GlobalDrawer.qml:292: TypeError: Cannot read property 'length' of undefined
"5.140: Successful cloud connection, fetch remote"
"7.615: Transfer from storage (0/60)"
"7.647: Transfer from storage (1/60)"
"7.655: Transfer from storage (2/60)"
"7.800: Transfer from storage (3/60)"
"7.825: Transfer from storage (4/60)"
"7.831: Transfer from storage (5/60)"
"7.837: Transfer from storage (6/60)"
"7.977: Transfer from storage (7/60)"
"8.030: Transfer from storage (8/60)"
"8.527: Transfer from storage (9/60)"
"8.544: Transfer from storage (10/60)"
"8.712: Transfer from storage (11/60)"
"8.922: Transfer from storage (12/60)"
"9.104: Transfer from storage (13/60)"
"9.272: Transfer from storage (14/60)"
"9.467: Transfer from storage (15/60)"
"9.646: Transfer from storage (16/60)"
"9.800: Transfer from storage (17/60)"
"9.830: Transfer from storage (18/60)"
"9.834: Transfer from storage (19/60)"
"9.981: Transfer from storage (20/60)"
"10.003: Transfer from storage (21/60)"
"10.011: Transfer from storage (22/60)"
"10.015: Transfer from storage (23/60)"
"10.019: Transfer from storage (24/60)"
"10.023: Transfer from storage (25/60)"
"10.026: Transfer from storage (26/60)"
"10.168: Transfer from storage (27/60)"
"10.202: Transfer from storage (28/60)"
"10.207: Transfer from storage (29/60)"
"10.211: Transfer from storage (30/60)"
"10.214: Transfer from storage (31/60)"
"10.348: Transfer from storage (32/60)"
"10.376: Transfer from storage (33/60)"
"10.387: Transfer from storage (34/60)"
"10.391: Transfer from storage (35/60)"
"10.528: Transfer from storage (36/60)"
"10.552: Transfer from storage (37/60)"
"10.554: Transfer from storage (38/60)"
"10.559: Transfer from storage (39/60)"
"10.561: Transfer from storage (40/60)"
"10.564: Transfer from storage (41/60)"
"10.566: Transfer from storage (42/60)"
"10.570: Transfer from storage (43/60)"
"10.573: Transfer from storage (44/60)"
"10.575: Transfer from storage (45/60)"
"10.578: Transfer from storage (46/60)"
"10.711: Transfer from storage (47/60)"
"10.745: Transfer from storage (48/60)"
"10.748: Transfer from storage (49/60)"
"10.752: Transfer from storage (50/60)"
"10.756: Transfer from storage (51/60)"
"10.761: Transfer from storage (52/60)"
"527.987: Transfer from storage (53/60)"
"1307.868: AppState changed to active with save ongoing and no unsaved changes"
"1307.889: AppState changed to suspended with save ongoing and no unsaved changes"
"1307.891: AppState changed to inactive with save ongoing and no unsaved changes"
"1308.142: Cannot sync with cloud server, working with offline copy"
"1308.143: Done syncing with cloud storage"
"1308.215: Unable to look up revision 'noseygit at hotmail.com'"
"1308.215: Cloud sync brought newer data, reloading the dive list"
"1308.216: Clear out in memory dive data"
"1308.216: have repository and branch noseygit at hotmail.com"
"1308.216: Unable to look up revision 'noseygit at hotmail.com'"
"1308.219: failed to open file https://cloud.subsurface-divelog.org//git/noseygit@hotmail.com[noseygit@hotmail.com]"
---------- finish ----------

I can't see what's going wrong here and I have full access to my data through pc or iPad.

Anyone have an idea of what to try next?

Cheers

Get Outlook for Android<https://aka.ms/ghei36>

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