cloud password

Dirk Hohndel dirk at hohndel.org
Sat Jan 25 16:58:02 PST 2020


It's hard for me to provide individual support for every user, so I'm copying the developer list in order for other developer to be able to comment as well.

This looks like an issue with creating the local cache of the cloud storage on your computer.

Can you run Subsurface from a terminal, replicate the error, capture the output, and send this to us?

Thanks

/D

> On Jan 25, 2020, at 1:13 AM, <divemasterjaap at ziggo.nl> <divemasterjaap at ziggo.nl> wrote:
> 
> Hi, Thnks for support, unfortunately I still have problems with saving/opening the divelogfile from the cloud.
> See att. 
> 1 , after saving the file I get the error as shown in “save error ssrf”
> 2 , while opening the file I get the error as shown in “open error ssrf”
> Any idea ?
>  
>  
> Groet,
> Jaap Pinkster +31630530191
> NOB member: # 9011509
> Instr. # 4516
> Duikvereniging Platax 
>  
>  
> From: Dirk Hohndel <dirk at hohndel.org <mailto:dirk at hohndel.org>> 
> Sent: 22 January 2020 18:29
> To: divemasterjaap at ziggo.nl <mailto:divemasterjaap at ziggo.nl>
> Subject: Re: cloud password
>  
> You can reset your password here: https://cloud.subsurface-divelog.org/passwordreset <https://cloud.subsurface-divelog.org/passwordreset>
> 
> 
>> On Jan 21, 2020, at 4:10 AM, <divemasterjaap at ziggo.nl <mailto:divemasterjaap at ziggo.nl>> <divemasterjaap at ziggo.nl <mailto:divemasterjaap at ziggo.nl>> wrote:
>>  
>> Just discovered Subsurface programma, works fine, looks good,
>> After creating cloud account, with this email address, I got a pincode, however I forgot the used password, could you reset that for me ?
>> Thnks in advance,
>>  
>> Groet,Regards,
>> Jaap Pinkster +31630530191
>> NOB member: # 9011509
>> Instr. # 4516
>> Duikvereniging Platax 
>  

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