Error opening cloud storage

Crawford Currie curriedot at gmail.com
Tue May 5 06:42:17 PDT 2020


Is there a problem with the cloud server?

I updated to 4.9.4 using:

$ snap refresh subsurface.

Started subsurface, selected menu item File->Open cloud storage

Error message "Cannot sync with cloud server, working with offline copy".

Repeated same steps with --verbose, log as follows:

------------------------------------------------------------------------

$ subsurface --verbose

Qt: Session management error: None of the authentication protocols specified are supported

Subsurface v4.9.4,

built with libdivecomputer v0.7.0-devel-Subsurface-NG (7882ba423cd87569f9c9361fa999917e9ced1083)

built with Qt Version 5.9.5, runtime from Qt Version 5.9.5

built with libgit2 0.26.0

"validateGL(): created OpenGLContext."

"validateGL(): obtained QOpenGLFunctions."

"validateGL(): detected OpenGL version 3.0."

can't find Qt localization for locale "en-GB" searching in "/usr/share/qt5/translations"

loading dive data from ("/home/crawford/snap/subsurface/2659/.subsurface/crawford.xml")

File locations:

cloud URL set as "https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]"

Local git storage: /home/crawford/snap/subsurface/2659/.subsurface/cloudstorage/da943f80f6c25af9

Cloud URL: https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]

Image filename table: /home/crawford/snap/subsurface/2659/.subsurface/hashes

Local picture directory: /home/crawford/snap/subsurface/2659/.subsurface/picturedata/

cloud URL set as "https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]"

Opening cloud storage from: "https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]"

git storage: Synchronising data file

INFO: git storage: update local repo

INFO: sync with remote https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]

git storage: Sync with cloud storage

INFO: delete proxy setting

Cloud storage: checking connection to cloud server

Checking cloud connection...

INFO: git storage: fetch remote

git storage: Successful cloud connection, fetch remote

INFO: certificate callback for host cloud.subsurface-divelog.org with validity 1

INFO: remote fetch failed (unexpected HTTP status code: 500)

git storage: Done syncing with cloud storage

git storage: Load dives from local cache

git storage: Successfully opened dive data

Set the current dive site: 386132174

------------------------------------------------------------------------

FWIW subsurface-mobile 3.0.2 "Manual sync with cloud" worked fine.

Regards,

C.

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