Missing dive from cloud

Jason Bramwell jb2cool at gmail.com
Sat Oct 17 06:02:55 PDT 2020


Press the menu icon in the bottom left corner, then dive management and then manual sync with cloud that should perform another sync from the phone and push the data up to the cloud.

On the desktop pc it should tell you if it’s using a local cache or the cloud data, it usually tells you this on the very top bar.

Jb

Sent from my iPhone

> On 17 Oct 2020, at 13:48, tormento via subsurface <subsurface at subsurface-divelog.org> wrote:
> 
> I have these 2 dives I imported from Perdix AI on iPhone by BT but I can’t see them on desktop.
> 
> Any idea how to “debug” the thing to help you to help me? :)
> 
> My account on cloud is acquisti at gennari.biz
> 
> I can’t understand if it is iOS Subsurface that did not upload or the desktop version that doesn’t download. I tried a clean installation of desktop version on another PC and I correctly download all the dives but those two last ones.
> 
> iOS 14.2 Subsurface on iOS latest TestFlight
> 
> Windows 10 x64 Subsurface 4.9.7-101-toolong 
> 
> Thanks,
> 
> Alberto
> <IMG_7359.jpg>
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> subsurface at subsurface-divelog.org
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