Issue with iOS 14.8.1 and mobile app sync

Dirk Hohndel dirk at hohndel.org
Sat Mar 12 14:32:43 PST 2022


Please send me an email directly FROM the account that you use for cloud storage and give me permission to access your cloud data so I can investigate this.

Very strange…

/D

> On Jan 31, 2022, at 9:59 AM, Julien Zimmermann wrote:
> 
> Thanks Dirk,
> 
> The app quickly starts and stays not responding until it is killed.
> 
> Here is the short screen recording.
> 
> Same behavior if I uninstall and reinstall. Looks like my cloud profile contains something wrong somewhere but I haven’t additional logs on my side.
> 
> <Vidéo.mov>
> 
> 
> Regards
> 
> Julien
> 
>> Le 31 janv. 2022 à 17:28, Dirk Hohndel <dirk at hohndel.org> a écrit :
>> 
>> This is the first such report that I see. And unfortunately the screen shot below gives us very little to work with.
>> It's possible that indeed the app is getting stuck while trying to create the full text index (but that does seem somewhat unlikely that you'd be the only person who is affected by this).
>> And it could also be that it is one of the next steps that are causing this issue.
>> How long are you waiting for this to finish, i.e., how long does the app hang on this screen?
>> 
>> /D
>> 
>>> On Jan 31, 2022, at 7:01 AM, Julien Zimmermann via subsurface <subsurface at subsurface-divelog.org <mailto:subsurface at subsurface-divelog.org>> wrote:
>>> 
>>> Hello,
>>> 
>>> I am experiencing a big issue with subsurface.
>>> Since the last mobile update, my app got stuck (after creating full index) and frozen on the main screen as soon I am activating the cloud sync.
>>> 
>>> Here is a screenshot.
>>> 
>>> Any ideas to resolve ?
>>> 
>>> <image0.png>
>>> 
>>> _______________________________________________
>> 

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