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Hello Subsurface team, hallo Dirk, <br>
<br>
reported the following issue to Dirk today and he already had a
first look at it:<br>
Unfortunately the new subsurface 4.5 under Win10 on my side
immediately crashes during startup after I added a new dive with the
planner.<br>
In fact it already crashed during adding the dive in the planner
multiple times but I once managed to save the change. <br>
<br>
Now Subsurface crashes immediately on startup because the affected
file "Stefan.xml" is the default logbook file and loaded on startup.<br>
<br>
Dirk is saying that there is nothing remarkable in my file and he
couldn't reproduce the issue on his side.<br>
Can share the file also with anyone else who would be so kind to
look at the issue. Thanks!<br>
<br>
<br>
Best regards<br>
Stefan<br>
<br>
<br>
Here is the Windows Event log Dirk requested:<br>
---<br>
Protokollname: Application<br>
Quelle: Application Error<br>
Datum: 17.10.2015 14:14:03<br>
Ereignis-ID: 1000<br>
Aufgabenkategorie:(100)<br>
Ebene: Fehler<br>
Schlüsselwörter:Klassisch<br>
Benutzer: Nicht zutreffend<br>
Computer: Teddy<br>
Beschreibung:<br>
Name der fehlerhaften Anwendung: subsurface.exe, Version: 0.0.0.0,
Zeitstempel: 0x561e5886<br>
Name des fehlerhaften Moduls: msvcrt.dll, Version: 7.0.10240.16384,
Zeitstempel: 0x559f3e0e<br>
Ausnahmecode: 0xc0000005<br>
Fehleroffset: 0x0007b090<br>
ID des fehlerhaften Prozesses: 0x125c<br>
Startzeit der fehlerhaften Anwendung: 0x01d108d54e8c5471<br>
Pfad der fehlerhaften Anwendung: C:\Program Files
(x86)\Subsurface\subsurface.exe<br>
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\msvcrt.dll<br>
Berichtskennung: d700f4a2-da25-4d8f-a0d6-7aa98519127c<br>
Vollständiger Name des fehlerhaften Pakets: <br>
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: <br>
Ereignis-XML:<br>
<Event
xmlns=<a class="moz-txt-link-rfc2396E" href="http://schemas.microsoft.com/win/2004/08/events/event">"http://schemas.microsoft.com/win/2004/08/events/event"</a>><br>
<System><br>
<Provider Name="Application Error" /><br>
<EventID Qualifiers="0">1000</EventID><br>
<Level>2</Level><br>
<Task>100</Task><br>
<Keywords>0x80000000000000</Keywords><br>
<TimeCreated SystemTime="2015-10-17T12:14:03.000000000Z"
/><br>
<EventRecordID>3875</EventRecordID><br>
<Channel>Application</Channel><br>
<Computer>Teddy</Computer><br>
<Security /><br>
</System><br>
<EventData><br>
<Data>subsurface.exe</Data><br>
<Data>0.0.0.0</Data><br>
<Data>561e5886</Data><br>
<Data>msvcrt.dll</Data><br>
<Data>7.0.10240.16384</Data><br>
<Data>559f3e0e</Data><br>
<Data>c0000005</Data><br>
<Data>0007b090</Data><br>
<Data>125c</Data><br>
<Data>01d108d54e8c5471</Data><br>
<Data>C:\Program Files
(x86)\Subsurface\subsurface.exe</Data><br>
<Data>C:\WINDOWS\SYSTEM32\msvcrt.dll</Data><br>
<Data>d700f4a2-da25-4d8f-a0d6-7aa98519127c</Data><br>
<Data><br>
</Data><br>
<Data><br>
</Data><br>
</EventData><br>
</Event><br>
<div class="moz-forward-container">---<br>
<br>
<br>
-------- Weitergeleitete Nachricht --------
<table class="moz-email-headers-table" border="0" cellpadding="0"
cellspacing="0">
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<th nowrap="nowrap" valign="BASELINE" align="RIGHT">Betreff:
</th>
<td>Re: Subsurface 4.5 crash after adding dive with planner</td>
</tr>
<tr>
<th nowrap="nowrap" valign="BASELINE" align="RIGHT">Datum: </th>
<td>Sat, 17 Oct 2015 07:25:25 -0700</td>
</tr>
<tr>
<th nowrap="nowrap" valign="BASELINE" align="RIGHT">Von: </th>
<td>Dirk Hohndel <a class="moz-txt-link-rfc2396E" href="mailto:dirk@hohndel.org"><dirk@hohndel.org></a></td>
</tr>
<tr>
<th nowrap="nowrap" valign="BASELINE" align="RIGHT">An: </th>
<td>Stefan Fuchs <a class="moz-txt-link-rfc2396E" href="mailto:sfuchs@gmx.de"><sfuchs@gmx.de></a></td>
</tr>
</tbody>
</table>
<br>
<br>
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charset=windows-1252">
Hallo Stefan,
<div class=""><br class="">
</div>
<div class="">Email direkt an mich skaliert sehr schlecht...</div>
<div class=""><br class="">
<div>
<blockquote type="cite" class="">
<div class="">On Oct 17, 2015, at 5:23 AM, Stefan Fuchs <<a
moz-do-not-send="true" href="mailto:sfuchs@gmx.de"
class=""><a class="moz-txt-link-abbreviated" href="mailto:sfuchs@gmx.de">sfuchs@gmx.de</a></a>> wrote:</div>
<div class=""><br style="font-family: Helvetica; font-size:
12px; font-style: normal; font-variant: normal;
font-weight: normal; letter-spacing: normal;
line-height: normal; orphans: auto; text-align: start;
text-indent: 0px; text-transform: none; white-space:
normal; widows: auto; word-spacing: 0px;
-webkit-text-stroke-width: 0px; background-color:
rgb(255, 255, 255);" class="">
<span style="font-family: Helvetica; font-size: 12px;
font-style: normal; font-variant: normal; font-weight:
normal; letter-spacing: normal; line-height: normal;
orphans: auto; text-align: start; text-indent: 0px;
text-transform: none; white-space: normal; widows: auto;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
background-color: rgb(255, 255, 255); float: none;
display: inline !important;" class="">unfortunately the
new subsurface 4.5 under Win10 now on my side
immediately crashes during startup after I added a new
dive with the planner.</span><br style="font-family:
Helvetica; font-size: 12px; font-style: normal;
font-variant: normal; font-weight: normal;
letter-spacing: normal; line-height: normal; orphans:
auto; text-align: start; text-indent: 0px;
text-transform: none; white-space: normal; widows: auto;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
background-color: rgb(255, 255, 255);" class="">
<span style="font-family: Helvetica; font-size: 12px;
font-style: normal; font-variant: normal; font-weight:
normal; letter-spacing: normal; line-height: normal;
orphans: auto; text-align: start; text-indent: 0px;
text-transform: none; white-space: normal; widows: auto;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
background-color: rgb(255, 255, 255); float: none;
display: inline !important;" class="">In fact it already
crashed during adding the dive in the planner multiple
times but I once managed to save the change.<span
class="Apple-converted-space"> </span></span><br
style="font-family: Helvetica; font-size: 12px;
font-style: normal; font-variant: normal; font-weight:
normal; letter-spacing: normal; line-height: normal;
orphans: auto; text-align: start; text-indent: 0px;
text-transform: none; white-space: normal; widows: auto;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
background-color: rgb(255, 255, 255);" class="">
</div>
</blockquote>
<div><br class="">
</div>
So I was able to open your file with no problems, both on
Linux and with a Windows 10 VM.</div>
<div><br class="">
</div>
<div>Can you please start the eventvwr (Windows-R and type in
"eventvwr")</div>
<div>I don't run Windows in German so the terms will be
different, but there should be a section "Custom Views" (left
side, top under "Event Viewer (Local)").</div>
<div>Click on that and then double click on "Administrative
Events" (I will never understand under Windows when I need to
click and when double click)</div>
<div>Ctrl-F brings up the search Window, type in Subsurface and
you should see the last error event. Sadly the data that
Microsoft leaves there is extremely limited, but it's the best
that we have to get started. Could you send that to the
mailing list? That way the Windows expert can take a look and
the planner expert as well.</div>
<div><br class="">
</div>
<div>Please mention that you sent your xml file to me and it was
unremarkable (except for showing some cool diving and that you
have a ton of experience - and that you imported this from
some other software)</div>
<div><br class="">
<blockquote type="cite" class="">
<div class=""><span style="font-family: Helvetica;
font-size: 12px; font-style: normal; font-variant:
normal; font-weight: normal; letter-spacing: normal;
line-height: normal; orphans: auto; text-align: start;
text-indent: 0px; text-transform: none; white-space:
normal; widows: auto; word-spacing: 0px;
-webkit-text-stroke-width: 0px; background-color:
rgb(255, 255, 255); float: none; display: inline
!important;" class="">Sorry for the PM but I would like
to take the chance the already attach the affected file.</span><br
style="font-family: Helvetica; font-size: 12px;
font-style: normal; font-variant: normal; font-weight:
normal; letter-spacing: normal; line-height: normal;
orphans: auto; text-align: start; text-indent: 0px;
text-transform: none; white-space: normal; widows: auto;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
background-color: rgb(255, 255, 255);" class="">
</div>
</blockquote>
<div><br class="">
</div>
I really prefer this the other way around. Get everyone
involved. Then if someone has a specific follow up question,
send them the file.</div>
<div>But for verification, for you Subsurface now crashes when
you just try to open that file?</div>
<div>Because that's a pretty standard mild trimix dive. Not
long, not deep, no unusual gases - this is something that we
test all the time</div>
<div><br class="">
<blockquote type="cite" class="">
<div class=""><span style="font-family: Helvetica;
font-size: 12px; font-style: normal; font-variant:
normal; font-weight: normal; letter-spacing: normal;
line-height: normal; orphans: auto; text-align: start;
text-indent: 0px; text-transform: none; white-space:
normal; widows: auto; word-spacing: 0px;
-webkit-text-stroke-width: 0px; background-color:
rgb(255, 255, 255); float: none; display: inline
!important;" class="">Any ideas? Anything else you need
to know from my side? Thanks!</span><br
style="font-family: Helvetica; font-size: 12px;
font-style: normal; font-variant: normal; font-weight:
normal; letter-spacing: normal; line-height: normal;
orphans: auto; text-align: start; text-indent: 0px;
text-transform: none; white-space: normal; widows: auto;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
background-color: rgb(255, 255, 255);" class="">
</div>
</blockquote>
<div><br class="">
</div>
Not right now, let's see what Lubomir and Robert think</div>
<div><br class="">
<blockquote type="cite" class="">
<div class=""><span style="font-family: Helvetica;
font-size: 12px; font-style: normal; font-variant:
normal; font-weight: normal; letter-spacing: normal;
line-height: normal; orphans: auto; text-align: start;
text-indent: 0px; text-transform: none; white-space:
normal; widows: auto; word-spacing: 0px;
-webkit-text-stroke-width: 0px; background-color:
rgb(255, 255, 255); float: none; display: inline
!important;" class="">BTW: The concept and options of
the planner are really great meanwhile!!</span><br
style="font-family: Helvetica; font-size: 12px;
font-style: normal; font-variant: normal; font-weight:
normal; letter-spacing: normal; line-height: normal;
orphans: auto; text-align: start; text-indent: 0px;
text-transform: none; white-space: normal; widows: auto;
word-spacing: 0px; -webkit-text-stroke-width: 0px;
background-color: rgb(255, 255, 255);" class="">
</div>
</blockquote>
</div>
<br class="">
</div>
<div class="">Danke :-)</div>
<div class=""><br class="">
</div>
<div class="">/D</div>
<div class=""><br class="">
</div>
<div class="">PS: to send email to the mailing list you need to
subscribe to it - that's spam protection...</div>
<br>
</div>
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