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On 30 Nov 2017, at 22:55, Rick Walsh <<a href="mailto:rickmwalsh@gmail.com">rickmwalsh@gmail.com</a>> wrote:<br>
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<div class="gmail_quote">On 1 December 2017 at 05:49, John Smith <span dir="ltr">
<<a href="mailto:noseygit@hotmail.com" target="_blank">noseygit@hotmail.com</a>></span> wrote:<br>
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<p style="margin-top:0;margin-bottom:0">At some point in the recent updates, I have lost the ability to download from my Petrel 2.</p>
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<p style="margin-top:0;margin-bottom:0">I re-installed 4.6.3 and downloaded successfully and have started to go through the later versions in an attempt to identify the point at which things change.</p>
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<p style="margin-top:0;margin-bottom:0">Once I find the last working version, I'll confirm that and also upload the two logs generated with the latest version.</p>
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<div class="gmail_quote">You're not the only one losing the ability to download from a Petrel 2 (or Perdix). And the problem doesn't seem to be limited to Subsurface. There have been reports on ScubaBoard from Shearwater Cloud users saying they can no longer
download dives. It looks to be related to pairing, and the only fix that has worked for me is to leave the battery out of my Petrel 2 until the dive computer forgets its pairing information. Leaving it out for 2 hours was not long enough, but 2 days was.
Another fix that worked for some people (but didn't for me) was to remove the Shearwater Cloud app and all associated data from their Android phones.</div>
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In this case I don’t believe it’s the petrel as I can download to the shearwater apps on both my android tablet and iPad. I also download to windows <br>
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<div class="gmail_quote">That you can download with v4.6.3 is interesting. Bluetooth Low Energy (BLE) support was added in 4.7 according to the release notes, and I never had any issues until I started playing with BLE. </div>
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I found the last working version to be 4.6.4.307<br>
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<div class="gmail_quote">Are you on Windows? Which version?</div>
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Sorry, my first email should have said that this is subsurface mobile running on an android tablet.<br>
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<div class="gmail_quote">Cheers,</div>
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<div class="gmail_quote">Rick<br>
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