<div dir="ltr">Hi Jan:<div><br></div><div>This may be the same defect, I am unable to get the workaround to work so it is hard to confirm.</div><div><br></div><div>Regards,</div><div><br></div><div>Charles</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Jan 9, 2018 at 11:23 AM, Jan Mulder <span dir="ltr"><<a href="mailto:jlmulder@xs4all.nl" target="_blank">jlmulder@xs4all.nl</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Not sure it is related to your case but see:<br>
<br>
<a href="https://github.com/Subsurface-divelog/subsurface/issues/1002" rel="noreferrer" target="_blank">https://github.com/Subsurface-<wbr>divelog/subsurface/issues/1002</a><br>
<br>
There is a bug in 4,7,6 that might explain your issue. In the 1002 github issue is the following workaround:<br>
<br>
When going to the "remote Bluetooth device selection" screen first, selecting the DC and save it, and then back at the download screen, the download succeeds. Or just manually type in the BT address without the name padding.<br>
<br>
--jan<span class=""><br>
<br>
<br>
<br>
On 09-01-18 17:11, Charles Hochhauser wrote:<br>
</span><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span class="">
Hi Dirk:<br>
<br>
I hate to be a pain but I am having an issue importing dives from my Shearwater computers. The attempted import documented below is a Petrel (model 1) from which I have no trouble importing into Shearwater Desktop. I am running Subsurface 4.7.6 which I installed this week on a Macbook Pro Mid 2009 with Mac OS X 10.11.6 (El Capitan), all patches are installed.<br>
<br>
Here is a screenshot of the error message along with the import parameters:<br>
<br>
<br>
<br></span><span class="">
The contents of the log file are below, it is also attached:<br>
<br>
Subsurface: v4.7.6, built with libdivecomputer<br>
v0.7.0-devel-Subsurface-branch<br>
(8ae735a4d70307ebe2a42d315697f<wbr>02ce71dbe88)<br>
ERROR: Failed to open the serial port. [in<br>
/Users/hohndel/src/subsurface/<wbr>libdivecomputer/src/shearwater<wbr>_common.c:46<br>
(shearwater_common_open)]<br>
<br>
<br>
I have been able to import dives from my Oceanic VT4 via its USB cable into Subsurface without any issue. I also have a Shearwater Perdix which uses Low Energy Bluetooth so I have to use the dongle that came with the Perdix. I was able to get the Perdix to connect 1 time but have not had any luck connecting after that.<br>
<br>
Please let me know what I am doing wrong.<br>
<br>
Thank you,<br>
<br>
Charles<br>
<br>
<br></span><span class="">
On Mon, Jan 8, 2018 at 1:04 PM, Dirk Hohndel <<a href="mailto:dirk@hohndel.org" target="_blank">dirk@hohndel.org</a> <mailto:<a href="mailto:dirk@hohndel.org" target="_blank">dirk@hohndel.org</a>>> wrote:<br>
<br>
No, you didn't.<br>
<br>
Thanks for pointing this out, I just fixed our website to no longer<br>
claim that MacOS 10.9 (and to my surprise in some outdated<br>
translations, 10.7) are supported.<br>
<br>
/D<br>
<br>
</span><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span class="">
On Jan 8, 2018, at 9:54 AM, Charles Hochhauser <<a href="mailto:chochhau@gmail.com" target="_blank">chochhau@gmail.com</a><br></span><span class="">
<mailto:<a href="mailto:chochhau@gmail.com" target="_blank">chochhau@gmail.com</a>>> wrote:<br>
<br>
Or I misread the requirements.<br>
<br>
Charles<br>
<br>
On Mon, Jan 8, 2018 at 12:21 PM, Dirk Hohndel <<a href="mailto:dirk@hohndel.org" target="_blank">dirk@hohndel.org</a><br></span><span class="">
<mailto:<a href="mailto:dirk@hohndel.org" target="_blank">dirk@hohndel.org</a>>> wrote:<br>
<br>
Oops, do we have the wrong info on the web?<br>
I'll take a look. Sorry about that<br>
<br>
/D<br>
<br>
<br>
On January 8, 2018 8:56:01 AM PST, Charles Hochhauser<br></span><span class="">
<<a href="mailto:chochhau@gmail.com" target="_blank">chochhau@gmail.com</a> <mailto:<a href="mailto:chochhau@gmail.com" target="_blank">chochhau@gmail.com</a>>> wrote:<br>
<br>
Hi Dirk:<br>
<br>
I appreciate you getting back to me. I upgraded to the<br>
highest OS X this Macbook will support, 10.11.6, this<br>
morning and Subsurface came up. You may want to update<br>
the Subsurface minimum requirements for Mac OS X.<br>
<br>
Thank you,<br>
<br>
Charles<br>
<br>
On Mon, Jan 8, 2018 at 10:39 AM, Dirk Hohndel<br></span><span class="">
<<a href="mailto:dirk@hohndel.org" target="_blank">dirk@hohndel.org</a> <mailto:<a href="mailto:dirk@hohndel.org" target="_blank">dirk@hohndel.org</a>>> wrote:<br>
<br>
Apple makes it really hard to support older versions<br>
of MacOS. Even though 10.10 has only been available<br>
for a little over three years, some of the underlying<br>
libraries that we rely on no longer work with 10.9 and<br>
earlier.<br>
<br>
Subsurface 4.6.4 worked on older versions of MacOS<br>
(10.8 & 10.9), but the 4.7 series all require 10.10 or<br>
newer.<br>
<br>
/D<br>
<br>
</span><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span class="">
On Jan 7, 2018, at 1:44 PM, Charles Hochhauser<br></span><span class="">
<<a href="mailto:chochhau@gmail.com" target="_blank">chochhau@gmail.com</a> <mailto:<a href="mailto:chochhau@gmail.com" target="_blank">chochhau@gmail.com</a>>> wrote:<br>
<br>
Hi All:<br>
<br>
I am new to Subsurface. I recently downloaded<br>
version 4.7.6 and tried to run Subsurface for the<br>
very first time. I have a Macbook Pro with OS X<br>
10.9.5. My understanding is that Subsurface should<br>
run on MAC OS 10.9 and newer.<br>
<br>
When I start Subsurface a popup with the following<br>
message appears:<br>
<br></span>
*Subsurface cannot be opened because of a problem. *<span class=""><br>
<br>
Check with the developer to make sure Subsurface<br>
works with this version of OS X. You may need to<br>
reinstall the application. Be sure to install any<br>
available updates for the application and OS X.<br>
<br>
Click Report to see more detailed information and<br>
send a report to Apple.<br>
<br>
<br>
OS X is patched up to date. Please tell me what I am<br>
doing wrong or how to correct/get around this error.<br>
<br>
Thank you,<br>
<br>
Charles<br>
<br>
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</blockquote>
<br>
<br>
<br>
-- from my phone.<br>
<br>
<br>
</blockquote><span class="">
<br>
<br>
<br>
<br>
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</span></blockquote>
<br>
</blockquote></div><br></div>