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<div class="moz-cite-prefix">On 14/09/2018 08:49, <a
class="moz-txt-link-abbreviated"
href="mailto:kets466@gmail.com" moz-do-not-send="true">kets466@gmail.com</a>
wrote:<br>
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<blockquote type="cite"
cite="mid:c9bfa457-b2e0-4056-9b91-8b022dcd4f69@googlegroups.com">
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<div><font color="#000000" size="2">I've been trying to
download the logs from my Cressi Leonardo dive computer
without any success when using Subsurface.</font></div>
<div><font color="#000000" size="2">But if I use Diving Log
v6.0 software I have no problems at all.</font></div>
<div><font color="#000000" size="2">I much prefer to use
Subsurface not only because it a free product but also
because I've invested so much time in manually inputting
all my dives.</font></div>
<div><font color="#000000" size="2"><br>
</font></div>
<div><font color="#000000" size="2">I'm sure I'm not the only
one to have come up against this problem, either with the
Cressi Leonardo or any of the many dive computers
Subsurface claims it's able to download logs from.</font></div>
<div><font color="#000000" size="2"><br>
</font></div>
<div><font color="#000000" size="2">I'm using the lastest
Cressi PC Interface drivers thinking that the old ones may
have been the Com Port 3 communications problem, this was
not the case.</font></div>
<div><font color="#000000" size="2">Subsurface has a problem
with communicating with Com Port 3. My PC sees the
interface at Com Port 3 obviously otherwise Diving Log
v6.0 wouldn't be able to download my logs.</font></div>
<div><font color="#000000" size="2"><br>
</font></div>
<div><font color="#000000" size="2">Hope there is some help
coming soon to fix this problem.</font></div>
<div><font color="#000000" size="2"><br>
</font></div>
<div><font color="#000000" size="2">Cheers,</font></div>
<div><font color="#000000" size="2">Alan<br>
</font></div>
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</blockquote>
Since you mention COM3, it appears you are using Windows on a
desktop/laptop, and not the Android version.<br>
Since Divinglog 6 works with your Leonardo, it appears your
download cable works ok.<br>
One question: For what possible reason do you need the Cressi
interface drivers? This would normally only be required if you use
the Cressi software to download dives.<br>
Read the user manual section that deals with USB downloads.<br>
A suggestion: Open a command prompt in Windows. Then run
Subsurface as follows:<br>
<br>
subsurface -vvv<br>
<br>
This opens Subsurface and produces a verbose output of what
Subsurface does while you are running it and also includes
information on any errors encountered.<br>
Capture the text of the output in your command window and send
that to this forum.<br>
Kind regards,<br>
willem<br>
<br>
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