<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Hi Davide and welcome to our mailing list - I have added you to the approved senders, so even if you didn't sign up for the mailing list (which is mainly interesting for developers, I guess), your emails will no longer be held in moderation.<div class=""><br class=""></div><div class="">We have a very small number of reports of crashes with 4.9 - almost all on Windows. And the information from the one person who was able to track this down a little so far seemed to point to it being an issue with the maps.</div><div class=""><br class=""></div><div class="">Does Windows give you any information about the issue in the crash reporter? I'm no Windows expert by any stretch of the imagination, but I think this is how you can get this information:</div><div class=""><br class=""></div><div class="">- run Subsurface 4.9 and reproduce the crash</div><div class="">- open the Start menu, type 'event' and pick the Event Viewer</div><div class="">- navigate to Windows Logs -> Application and find the latest one with Error in the level column and Application Error in the source column</div><div class="">- copy the text in the General tab and send it to the mailing list</div><div class=""><br class=""></div><div class="">This may either confirm that this is indeed an error with the maps (or tell us that there is yet another issue we need to track down).</div><div class=""><br class=""></div><div class="">Thanks for your report!</div><div class=""><br class=""></div><div class="">/D</div><div class=""><br class=""><div><blockquote type="cite" class=""><div class="">On Jul 27, 2019, at 7:44 PM, Davide Raimondi <<a href="mailto:raimondi.davide@libero.it" class="">raimondi.davide@libero.it</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""> <span class="Apple-converted-space"> </span><span lang="EN-GB" class="">Hi, I’m Davide Raimondi from Italy. I use with very successful your program but the new release 4.9don't function<o:p class=""></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-GB" class=""><o:p class=""> </o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-GB" class=""> This release it doesn’t function because when I try to load the dives from cloud or from local file the program crash immediately and I return at windows<o:p class=""></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><o:p class=""> </o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-GB" class=""> B.R.<o:p class=""></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-US" class=""><o:p class=""> </o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><i class=""><span class="">Davide Raimondi</span></i></b><b class=""><i class=""><span style="font-size: 12pt;" class=""><o:p class=""></o:p></span></i></b></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Webdings;" class="">H</span><span style="font-size: 10pt;" class=""><span class="Apple-converted-space"> </span></span><span class="">Via delle betulle, 6<o:p class=""></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-US" class="">20874 Busnago - MB (Italy)<o:p class=""></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 18pt; font-family: Webdings;" class="">È</span><span lang="EN-US" class=""> +39 335 8037184<o:p class=""></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 13.5pt; font-family: Wingdings;" class="">(</span><span lang="EN-US" class=""> +39 039 6957118<o:p class=""></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 13.5pt; font-family: Wingdings;" class="">*</span><span lang="EN-US" class=""> <span class="Apple-converted-space"> </span></span><span class=""><a href="mailto:raimondi.davide@libero.it" style="color: purple; text-decoration: underline;" class=""><span lang="EN-US" style="color: blue;" class="">raimondi.davide@libero.it</span></a></span><span lang="EN-US" class=""><o:p class=""></o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-GB" class=""><o:p class=""> </o:p></span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span lang="EN-GB" class=""><o:p class=""> </o:p></span></div></div><span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">_______________________________________________</span><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><span style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;" class="">subsurface mailing list</span><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;" class=""><a href="mailto:subsurface@subsurface-divelog.org" style="color: purple; text-decoration: underline; font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">subsurface@subsurface-divelog.org</a><br style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant-caps: normal; 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