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<p><font face="Helvetica, Arial, sans-serif">Is there a problem with the cloud server?</font></p>
<p><font face="Helvetica, Arial, sans-serif">I updated to 4.9.4 using:</font></p>
<p><font face="Helvetica, Arial, sans-serif">$ snap refresh subsurface.</font></p>
<p><font face="Helvetica, Arial, sans-serif">Started subsurface, selected menu item File->Open cloud storage</font></p>
<p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;"><font face="Helvetica, Arial, sans-serif">Error message "</font>Cannot sync with cloud server, working with offline copy".</p>
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<p style=" margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;">Repeated same steps with --verbose, log as follows:</p>
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</pre>
<pre>$ subsurface --verbose</pre>
<pre>Qt: Session management error: None of the authentication protocols specified are supported</pre>
<pre>Subsurface v4.9.4,</pre>
<pre>built with libdivecomputer v0.7.0-devel-Subsurface-NG (7882ba423cd87569f9c9361fa999917e9ced1083)</pre>
<pre>built with Qt Version 5.9.5, runtime from Qt Version 5.9.5</pre>
<pre>built with libgit2 0.26.0</pre>
<pre>"validateGL(): created OpenGLContext."</pre>
<pre>"validateGL(): obtained QOpenGLFunctions."</pre>
<pre>"validateGL(): detected OpenGL version 3.0."</pre>
<pre>can't find Qt localization for locale "en-GB" searching in "/usr/share/qt5/translations"</pre>
<pre>loading dive data from ("/home/crawford/snap/subsurface/2659/.subsurface/crawford.xml")</pre>
<pre>
File locations:</pre>
<pre>
cloud URL set as <a class="moz-txt-link-rfc2396E" href="https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]">"https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]"</a></pre>
<pre>Local git storage: /home/crawford/snap/subsurface/2659/.subsurface/cloudstorage/da943f80f6c25af9</pre>
<pre>Cloud URL: <a class="moz-txt-link-freetext" href="https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk">https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk</a>[<a class="moz-txt-link-abbreviated" href="mailto:sub-surface@c-dot.co.uk">sub-surface@c-dot.co.uk</a>]</pre>
<pre>Image filename table: /home/crawford/snap/subsurface/2659/.subsurface/hashes</pre>
<pre>Local picture directory: /home/crawford/snap/subsurface/2659/.subsurface/picturedata/</pre>
<pre>
cloud URL set as <a class="moz-txt-link-rfc2396E" href="https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]">"https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]"</a></pre>
<pre>Opening cloud storage from: <a class="moz-txt-link-rfc2396E" href="https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]">"https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk[sub-surface@c-dot.co.uk]"</a></pre>
<pre>git storage: Synchronising data file</pre>
<pre>INFO: git storage: update local repo</pre>
<pre>
INFO: sync with remote <a class="moz-txt-link-freetext" href="https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk">https://cloud.subsurface-divelog.org//git/sub-surface@c-dot.co.uk</a>[<a class="moz-txt-link-abbreviated" href="mailto:sub-surface@c-dot.co.uk">sub-surface@c-dot.co.uk</a>]</pre>
<pre>
git storage: Sync with cloud storage</pre>
<pre>INFO: delete proxy setting</pre>
<pre>
Cloud storage: checking connection to cloud server</pre>
<pre>Checking cloud connection...</pre>
<pre>INFO: git storage: fetch remote</pre>
<pre>
git storage: Successful cloud connection, fetch remote</pre>
<pre>INFO: certificate callback for host cloud.subsurface-divelog.org with validity 1</pre>
<pre>
INFO: remote fetch failed (unexpected HTTP status code: 500)</pre>
<pre>
git storage: Done syncing with cloud storage</pre>
<pre>git storage: Load dives from local cache</pre>
<pre>git storage: Successfully opened dive data</pre>
<pre>Set the current dive site: 386132174</pre>
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<p>FWIW subsurface-mobile 3.0.2 "Manual sync with cloud" worked fine.</p>
<p>Regards,</p>
<p>C.
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