<div dir="auto">run installer as Administrator?</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Nov 28, 2021, 11:42 techdiver1--- via subsurface <<a href="mailto:subsurface@subsurface-divelog.org">subsurface@subsurface-divelog.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><u></u>
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Sorry, you're right !! I try to explain the problem (sorry for my English!) -
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Operating system window 10.
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Subsurface vers 4.9.7
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I was able to download dives until November – (I had to try several times but in the end I was able to download them). Lately I can't. Error message says "error importing dive data" -
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I tried to update program through your site but impossible (see photo enclosed)
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Thanks for your collaboration
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Giorgio
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Il 26/11/2021 19:04 Dirk Hohndel <<a href="mailto:dirk@hohndel.org" target="_blank" rel="noreferrer">dirk@hohndel.org</a>> ha scritto:
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You will admit that your email is a little sparse on detail… which makes it really hard to help you.
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- which OS are you on? Try to be reasonably specific - maybe include a version?
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- which app are you using? Subsurface? Subsurface-mobile?
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- which EXACT version number?
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- how did you install it? From our website? From an app store? Compiled it yourself?
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The phrasing implies that in the past this has worked? If that’s true, then what has changed? Did you maybe upgrade your Mac to macOS 12?
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/D
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On Nov 26, 2021, at 09:50, techdiver1--- via subsurface <<a href="mailto:subsurface@subsurface-divelog.org" target="_blank" rel="noreferrer">subsurface@subsurface-divelog.org</a>> wrote:
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<p>Good morning</p>
<pre dir="ltr"><span>Good morning
lately i have faced a problem, i can no longer download dives from my perdix. <br>Error is: "error importing dive data"<br> Thank you for your assistance<br><br>Giorgio</span></pre>
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