<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class=""><br class=""><div>Please send me an email directly FROM the account that you use for cloud storage and give me permission to access your cloud data so I can investigate this.</div><div><br class=""></div><div>Very strange…</div><div><br class=""></div><div>/D</div><div><br class=""><blockquote type="cite" class=""><div class="">On Jan 31, 2022, at 9:59 AM, Julien Zimmermann wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="content-type" content="text/html; charset=utf-8" class=""><div dir="auto" class=""><div dir="ltr" class="">Thanks Dirk,</div><div dir="ltr" class=""><br class=""></div><div dir="ltr" class="">The app quickly starts and stays not responding until it is killed.</div><div dir="ltr" class=""><br class=""></div><div dir="ltr" class="">Here is the short screen recording.</div><div dir="ltr" class=""><br class=""></div><div dir="ltr" class="">Same behavior if I uninstall and reinstall. Looks like my cloud profile contains something wrong somewhere but I haven’t additional logs on my side.</div><div dir="ltr" class=""><br class=""></div><div dir="ltr" class=""></div></div><span id="cid:20E10347-43AD-438F-A0D7-1F0866CFFE69"><Vidéo.mov></span><meta http-equiv="content-type" content="text/html; charset=utf-8" class=""><div dir="auto" class=""><div dir="ltr" class=""><br class=""></div><div dir="ltr" class=""><br class=""></div><div dir="ltr" class="">Regards</div><div dir="ltr" class=""><br class=""></div><div dir="ltr" class="">Julien</div><div dir="ltr" class=""><br class=""><blockquote type="cite" class="">Le 31 janv. 2022 à 17:28, Dirk Hohndel <<a href="mailto:dirk@hohndel.org" class="">dirk@hohndel.org</a>> a écrit :<br class=""><br class=""></blockquote></div><blockquote type="cite" class=""><div dir="ltr" class=""><meta http-equiv="Content-Type" content="text/html; charset=us-ascii" class="">This is the first such report that I see. And unfortunately the screen shot below gives us very little to work with.<div class="">It's possible that indeed the app is getting stuck while trying to create the full text index (but that does seem somewhat unlikely that you'd be the only person who is affected by this).</div><div class="">And it could also be that it is one of the next steps that are causing this issue.</div><div class="">How long are you waiting for this to finish, i.e., how long does the app hang on this screen?</div><div class=""><br class=""></div><div class="">/D<br class=""><div class=""><br class=""><blockquote type="cite" class=""><div class="">On Jan 31, 2022, at 7:01 AM, Julien Zimmermann via subsurface <<a href="mailto:subsurface@subsurface-divelog.org" class="">subsurface@subsurface-divelog.org</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="">Hello,<br class=""><br class="">I am experiencing a big issue with subsurface.<br class="">Since the last mobile update, my app got stuck (after creating full index) and frozen on the main screen as soon I am activating the cloud sync.<br class=""><br class="">Here is a screenshot.<br class=""><br class="">Any ideas to resolve ?<br class=""><br class=""><div class=""><image0.png></div><br class="">_______________________________________________<br class=""></div></div></blockquote></div><br class=""></div></div></blockquote></div></div></blockquote></div><br class=""></body></html>