Subsurface 4.7.6 Not Starting On OS X 10.9.5

[Dirk Hohndel]

No, you didn't.

Thanks for pointing this out, I just fixed our website to no longer claim that MacOS 10.9 (and to my surprise in some outdated translations, 10.7) are supported.

/D

> On Jan 8, 2018, at 9:54 AM, Charles Hochhauser <chochhau at gmail.com> wrote:
> 
> Or I misread the requirements.
> 
> Charles
> 
> On Mon, Jan 8, 2018 at 12:21 PM, Dirk Hohndel <dirk at hohndel.org <mailto:dirk at hohndel.org>> wrote:
> Oops, do we have the wrong info on the web?
> I'll take a look. Sorry about that
> 
> /D
> 
> 
> On January 8, 2018 8:56:01 AM PST, Charles Hochhauser <chochhau at gmail.com <mailto:chochhau at gmail.com>> wrote:
> Hi Dirk:
> 
> I appreciate you getting back to me.  I upgraded to the highest OS X this Macbook will support, 10.11.6, this morning and Subsurface came up.  You may want to update the Subsurface minimum requirements for Mac OS X.
> 
> Thank you,
> 
> Charles
>   
> 
> On Mon, Jan 8, 2018 at 10:39 AM, Dirk Hohndel <dirk at hohndel.org <mailto:dirk at hohndel.org>> wrote:
> Apple makes it really hard to support older versions of MacOS. Even though 10.10 has only been available for a little over three years, some of the underlying libraries that we rely on no longer work with 10.9 and earlier.
> 
> Subsurface 4.6.4 worked on older versions of MacOS (10.8 & 10.9), but the 4.7 series all require 10.10 or newer.
> 
> /D
> 
>> On Jan 7, 2018, at 1:44 PM, Charles Hochhauser <chochhau at gmail.com <mailto:chochhau at gmail.com>> wrote:
>> 
>> Hi All:
>> 
>> I am new to Subsurface.  I recently downloaded version 4.7.6 and tried to run Subsurface for the very first time.  I have a Macbook Pro with OS X 10.9.5. My understanding is that Subsurface should run on MAC OS 10.9 and newer.
>> 
>> When I start Subsurface a popup with the following message appears:
>> Subsurface cannot be opened because of a problem.  
>> 
>> Check with the developer to make sure Subsurface works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.
>> 
>> Click Report to see more detailed information and send a report to Apple.
>> 
>> OS X is patched up to date.  Please tell me what I am doing wrong or how to correct/get around this error.
>> 
>> Thank you,
>> 
>> Charles
>> 
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> 
> 
> 
> -- 
> from my phone.
> 

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