Issue with iOS 14.8.1 and mobile app sync

Dirk Hohndel dirk at hohndel.org
Mon Jan 31 11:00:49 PST 2022


Thanks for that video. So even the 'waiting circle' isn't updating - which means the code is somewhere in an infinite loop. Do you know when last this worked for you? It would be easy for me to try and undo recent changes on the server.

Come to think of it... would you give me permission to access your cloud storage data for a test? The idea would be for me to try to open the mobile app with your cloud storage data (I don't need access to your credentials for that - I would sideload the dive data into an app to test this)

/D 

> On Jan 31, 2022, at 9:59 AM, Julien Zimmermann wrote:
> 
> Thanks Dirk,
> 
> The app quickly starts and stays not responding until it is killed.
> 
> Here is the short screen recording.
> 
> Same behavior if I uninstall and reinstall. Looks like my cloud profile contains something wrong somewhere but I haven’t additional logs on my side.
> 
> 
> 
> 
> Regards
> 
> Julien
> 
>> Le 31 janv. 2022 à 17:28, Dirk Hohndel <dirk at hohndel.org> a écrit :
>> 
>> This is the first such report that I see. And unfortunately the screen shot below gives us very little to work with.
>> It's possible that indeed the app is getting stuck while trying to create the full text index (but that does seem somewhat unlikely that you'd be the only person who is affected by this).
>> And it could also be that it is one of the next steps that are causing this issue.
>> How long are you waiting for this to finish, i.e., how long does the app hang on this screen?
>> 
>> /D
>> 
>>> On Jan 31, 2022, at 7:01 AM, Julien Zimmermann via subsurface <subsurface at subsurface-divelog.org <mailto:subsurface at subsurface-divelog.org>> wrote:
>>> 
>>> Hello,
>>> 
>>> I am experiencing a big issue with subsurface.
>>> Since the last mobile update, my app got stuck (after creating full index) and frozen on the main screen as soon I am activating the cloud sync.
>>> 
>>> Here is a screenshot.
>>> 
>>> Any ideas to resolve ?
>>> 
>>> <image0.png>
>>> 
>>> _______________________________________________
>> 

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