Accessing cloud storage and changing settings

[Martin de Weger]

Thanks Milka. I'll fiddle a bit with the settings for the date.

I did change my password, restarted Subsurface and now it keeps on crashing. I'll have to look at this. If I want to remember be all traces from Subsurface (including preferences and credentials) would it be enough to remove the software and the Subsurface folder in the roaming folder of %APPDATA% or are there other locations to look at?

After I removed all traces, I can have a clean start.

Groeten,

Martin

On 21 jan. 2017 13:39 +0100, Miika Turkia <miika.turkia at gmail.com>, wrote:
> On Sat, Jan 21, 2017 at 2:12 PM, <martin at reef-it.nl (mailto:martin at reef-it.nl)> wrote:
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> > Hi All,
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> > I downloaded the latest stable release for Windows from the website yesterday (i’ve got version 4.6.0 installed). When saving the settings after changing them I’m getting an error about the time format (no special characters in time format. These will be used “as-is”. This might not be what you want)
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> I have no idea, but could this be related to localization? (No problems on my Linux system with English as the language setting.)
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> > The second problem I encounter is that I cannot access cloud storage (Cannot connect to the subsurface cloud storage)
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> Will the following work for you (something I sent for inclusion to our FAQ less than an hour ago):
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> +If you have configured your correct user credentials to Subsurface and cloud authentication still fails, try to change the password on Subsurface preferences. There has been a change in the cloud service that can cause an error on sync, but password change with correct credentials fixes the issue.
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> HTH,
> miika
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