Problems with Perdix

edc inspect erik at
Sun May 21 10:29:16 PDT 2017

Hi Team.


I've been having quite a time with downloading logs from Shearwater Perdix.
I struggled with a standard Perdix, now have an AI version and haven't been
successful at all.


Just to note, the download to the Shearwater apps and desktops work
flawlessly with both.


I figured out that with the standard version I had to assign a port name
(COM 4) to the Bluetooth connection.  Not needed with Shearwater software.
But that doesn't work with the AI version.  I tried to use the Bluetooth
connect in the download screen and it says there is insufficient privilege.
When using COM4 with the AI version it locks up the program.  I have to use
the end task from task manager to force it down.


Using WIN 10 on two separate machines, a standard desktop PC and a MS
Surface tablet.


Any help appreciated.


Erik Coplin

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